Standard, Expedited & Priority Shipping
Our items ship via local and regional courier services to the countries below, allowing you to enjoy faster shipping without having to pay for premium express charges. All parcels are tagged with tracking numbers so you can follow your parcel's whereabouts with peace of mind.
| DESTINATION |
DURATION (WORKING DAYS) |
| Singapore |
2-4 |
| West Malaysia |
4-6 |
| East Malaysia |
4-9 |
| Indonesia |
3-13 |
|
USA |
2-5
|
|
United Kingdom |
2-5 |
|
Europe |
2-5
|
Express Shipping
For all other locations not stated above, we offer Express shipping for your valuable shipments. This usually takes 2-5 days to arrive at your door.
Economical Shipping
We also offer a more economical shipping for lightweight orders to select countries, if you do not mind the longer delivery times of 18-30 days. These are usually sent by local post and can also be tracked; however the reliability is considerably lesser than the other options available.
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In general, orders will take about 1-2 working days to process. Please contact our staff if you require your shipment urgently.
Shipment may be delayed by a few days if we are experiencing a high volume of orders. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email containing your tracking number(s), once your order has shipped. From there, you will be able to access the status of your parcel(s) in real-time via the link provided.
Taxes
All taxes, duties and customs fees are the responsibility of the recipient of the package. These charges vary widely from country to country hence we are unable to advise what the cost would be. TAKVA has no control over the fees imposed and we also cannot reimburse the amount in any capacity.
TAKVA will not be liable for packages held or confiscated by customs. Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Damages
If you received your order damaged, please save all packaging materials and damaged goods before filing a claim with us. TAKVA Co. is not liable for claims without evidential support.
